Terms & Conditions

These terms and conditions apply solely to the use of any SAUCER, LLC Platform. 

INTRODUCTION

Welcome to the realm of Saucer! You are reading these Terms because you are using a SAUCER website which is part of SAUCER, LLC's Platform ("Platform"). Our platform(s) may be accessed through saucerco.com and alienspeedbrand.com on a computer, mobile phone, tablet, console, or other technological device.

These Terms create a legally binding agreement between you and SAUCER, LLC and its affiliates (which hereinafter may be referred to as “Saucer,” or “we,” or “us,” or “our”) regarding your use of the Platform.

This website is operated by Saucer. We offer this website, including all information, tools and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for adjustments. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

TERMS OF USE

Welcome to saucerco.com (hereinafter mentioned as the "Site") which is curated by SAUCER, LLC (hereinafter referred to as "we"). The following terms govern your use of and/or purchase of apparel, accessories, and music from the Site. Please be advised that the Site constitutes your agreement to follow and be bound by all of the following terms and conditions (the "Agreement").

GENERAL

As a company founded on innovation and constantly searching for a better way to operate, we may change the terms that govern your use of the Site. We may adjust, move or delete portions of, or may add to, the Site regularly, with or without prior notice.

​SITE CONTENTS

All of the materials, images, designs, photographs, video clips, music, policies, and other content of this Site is the intellectual property of SAUCER, LLC unless otherwise stated. The Site as a whole is protected by copyright, trade dress, trademark, all worldwide rights, titles and interests in which are owned by SAUCER, LLC. 

The Contents on the Site, are intended solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by users of the Site. You may not reproduce, publish, display, modify, create derivative works from, distribute, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or nay related software.

COMMUNICATIONS TO YOU

When signing up for our newsletter, you agree to saucerco.com sending you electronic mail for the sole purpose of notifying you of adjustments or additions to the Site. Adjustments and additions will be regarding any of Saucer's products, projects, or services. For information on our privacy policies, please see our privacy policy.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

PRODUCT REVIEWS

Any reviews posted on the SAUCER website, including product reviews and customer testimonials, may be utilized in SAUCER, LLC marketing materials. These marketing materials may include promotional email communications and social media content. By posting a review on the SAUCER website you consent to the potential use of that review in the aforementioned manner. 

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk.

This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor adjustments to our Site.

PRODUCT INFORMATION

All products displayed on the Site are available exclusively through saucerco.com while supplies last. In some cases, merchandise displayed on the site may not be available. We cannot guarantee product availability and the item(s) purchased may not be readily available for immediate delivery. We reserve the right without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

​COLORS

With accuracy in mind, we have made it a goal of ours to display the colors of products that appear on the Site as precise and clear as possible. Any color discrepancy may likely be due to your monitor and/or other technological circumstance. Display settings and capabilities across devices may differ, for this reason, we cannot and will not guarantee that the display of any color on your monitor will accurately depict the color of our product(s). 

TRADEMARK

SAUCER, the SAUCER logo, ELEVATE YOUR CRAFT, BELIEVE IN STYLE, ENGINEERED FOR CRAFT ELEVATION, ALIEN SPEED, the ALIEN SPEED logo, SPACE ALIEN, the SPACE ALIEN logo, FROM ANOTHER WORLD, and UNIDENTIFIED AERIAL PHENOMENA are all trademarks, service marks, trade names, and/or registered trademarks of SAUCER, LLC. All rights in such marks are reserved.

All rights in the product names, product descriptions, color names, trade names, logos, graphics, trade dress, and product packaging of all SAUCER products or services belong exclusively to SAUCER, LLC.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change with or without prior notice.

We reserve the right at any time to modify or discontinue any Service or product (as well as any content thereof) without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time with or without prior notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order if we suspect there to be any fraudulent or suspicious activity on behalf of the purchaser. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can promptly complete your transactions and contact you as needed.

​SALES TAX

All California residents will incur a sales tax as set by the State of California and/or the County to which your delivery will be shipped to. If you have any further questions, please contact us at contact@saucerco.com

CUSTOMS CLEARANCE / DUTIES 

International shipments are subject to customs clearance procedures. SAUCER, LLC is not responsible for any confiscation or custom duties that may arise during the shipping process. Due to shipping regulations, not all items are eligible for shipment internationally. If you have any further questions please contact us at contact@saucerco.com

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY APPS AND SERVICES

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with Saucer. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 You acknowledge that this agreement exists solely between you and SAUCER, LLC, and not with any third-party applications and services utilized by saucerco.com.

OTHER WEBSITE AND/OR SERVICES

The Site does not control any third party's website or media that may be displayed on this Site. Any concerns regarding the availability of any content, services, or resources of a third party should be directed to the particular outside service or resource linked. You acknowledge that saucerco.com is not responsible for the unavailability of, or the content located on or through, any External Site.

USER COMMENTS, FEEDBACK AND OTHER CONTENT SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, through social media, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments or content that you forward to us so long as it relates to Saucer and your use of our products. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Saucer, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

YOU AGREE THAT USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS. THE SITE MAKES NO EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING ANY OF SAUCER'S PRODUCTS. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, SAUCER DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS OFFERED BY THIRD PARTIES, RECEIVED THROUGH OR ADVERTISED ON THE SITE, OR ACCESSED THROUGH ANY LINKS ON THE SITE. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SITE, AND THAT NEITHER SAUCER NOR ANY OF ITS AFFILIATES, OWNERS, AGENTS, OFFICERS, DIRECTORS, OR EMPLOYEES SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, SAUCER DISCLAIMS ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH THE SITE.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Saucer and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, reasonable attorneys’ fees, arising from or relating in any way to your User Content, your use of Content, your use of the Platform, your conduct in connection with the Platform or with other Platform users, or any violation of these Terms and Conditions, any law or the rights of any third party. You, for yourself and on behalf of your heirs, estate, insurers, successors and assigns, hereby fully and forever release and discharge the SAUCER, LLC from any and all claims or causes of action you may have for damages relating in any way to your use of the Platform its products.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

PERSONAL USE

Purchasing products from the Site enables you to practice personal use and not resale. By placing an order, you assert that you are purchasing our products for personal use only. We reserve the right to refuse suspicious orders for any reason without explanation. 

PRIVACY POLICY

Our privacy policy explains the collection and use of personal information on the saucerco.com and applies to your use of the Platform.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States of America.

ADJUSTMENTS TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any adjustments to these Terms of Service constitutes acceptance of those changes.

TERMINATION

This agreement is effective unless and until terminated by SAUCER, LLC. We may terminate this agreement at any time without prior notice. Upon any termination of this agreement, a new one will be put in its place. 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SAUCER, LLC may terminate or adjust any SAUCER Platform, member program, product or service at any time with or without prior notice.

​SAUCER, LLC may terminate or suspend your account, delete your profile or any of your User Content, and restrict your use of all or any part of saucerco.com at any time and for any reason or for no reason at all.

ALL SALES ARE FINAL

At SAUCER, we take pride in the uniqueness and quality of our products. Please note that all sales made through SAUCER, LLC are final. We do not offer returns, refunds, or exchanges on any of our products once they are purchased. This policy applies to all items including apparel, accessories, collectibles, and customized pieces.

Exception for Damaged or Mis-Shipped Items

While all sales are final, we understand that there may be exceptional circumstances such as receiving a damaged item or an incorrect shipment. In such cases, please adhere to the following procedures:

  • Damaged Items: If you receive a damaged item, you must contact us within 7 days from the delivery date. Please email us to notify us of the issue. We will assess the situation and may offer a replacement or refund at our discretion.
  • Mis-Shipped Items: In the event you receive an incorrect item, please inform us immediately using the Returns Form. We will provide a return label for the incorrect item, which must be returned in its original, unworn, and unaltered condition. Upon receipt and verification of the returned item, we will dispatch the correct product.

General Guidelines for Damaged or Mis-Shipped Items

  • To process a claim for a damaged or mis-shipped item, a detailed description and photographic evidence of the issue must be submitted via email.
  • SAUCER, LLC reserves the right to determine whether a refund or replacement is the most appropriate response to a damaged or mis-shipped item.
  • Any approved refunds will be processed to the original method of payment.

Contact Information

For any queries or to initiate a claim for a damaged or mis-shipped item, please contact us at service@saucerco.com. Our dedicated Customer Care team will guide you through the process.

We appreciate your understanding and cooperation with our return and refund policy. By making a purchase from SAUCER, LLC, you agree to these terms as detailed above.

CONTACT INFORMATION

Questions or inquiries about our Terms of Service should be sent directly to us at contact@saucerco.com